Information and Services

laboratory services

In the laboratory we develop the following services:


— Analysis, diagnosis and repair of faults in electronic and computer equipment.

— Design, development and prototyping of electronic, electromechanical and software solutions.

— Assembly and testing of electronic and electromechanical equipment.

— Remote assistance

Projects and budgets

We design, build, install and support standard and/or customized solutions for any situation at the Client, including:

— Data network infrastructures

— multimedia systems

— Industrial and commercial control systems

— Active safety systems

— Support structures

— Adaptation of spaces to the technical project to be implemented

Installation and technical assistance

We have teams in constant movement, from north to south of Portugal, to support our Clients in the different areas in which we intervene.

We have a collection and delivery service by DHL, from and to the whole country.

If you have faulty equipment, talk to us and, if convenient, we can schedule the collection of the equipment. After intervention, the equipment will be delivered by the same route or by a technical team, if reinstallation is required.

Documentation

data protection

In compliance with European and Portuguese law in force, you can find our data protection policy in this section.

GDPR policy

Conditions for providing services

In this section you can consult our conditions of provision of services.

CPS

Warranty for equipment and services

We show in this document a summary of the Law in force, on guarantees, in force in Portugal.

warranty terms

PLED quote request form

In order for us to make a budget for the supply and installation of LED panels, videowalls or professional monitors, without having to send a commercial agent to the site, it is necessary to answer some questions, the essential ones being in this document.

PLED

Technical assistance contract request form

Whether you have 1 device or 1000 devices, you can always save money and resources with a service contract or service package.



In the CAT form, indicate your equipment park and existing infrastructure.



Based on the information provided, we will make the proposal that best suits your situation.

CAT

Common questions

Doubt? We are here to help.

  • What are the opening hours?

    Our working hours, in the 9/5 standard, are from Monday to Friday, from 9:00 am to 6:00 pm, with a break for lunch, from 1:00 pm to 2:00 pm. Saturdays, Sundays and Holidays, we are closed.


    For Customers with technical assistance contracts or service packages, hours may differ as agreed and may be extended to 7/16 or 7/9.

  • Is it possible to contact outside standard hours or outside agreed hours?

    If you do not have a contract or set of services, services may not be available. If you have a contract or set of services, it will be charged or discounted as teleassistance.

  • What are the accepted payment methods?

    We currently only accept payments by bank transfer or cash at the counter. Soon we will have other possibilities such as by refª. ATM.

  • Do you have any branches?

    No! We have the headquarters and a network of technicians in constant movement, from north to south of Portugal.

  • How do I order a service?

    In a first contact, through any of the ways indicated on this website, after opening the incident, the technician will be contacted to obtain more details that are necessary and, if possible, schedule the intervention.


    After scheduling, an invoice for the initial amount is issued, which can be settled at the counter or by bank transfer. Only after payment, will the appointment made be validated.


    Before requesting any service, you must read our data protection policies, warranty and service provision conditions. When proceeding with a service request, you will indicate that you are fully aware of these documents, accepting the conditions stated therein.

Our team...

Each member of our team is focused on defending the interests of our Clients, alongside the interests of Bingotécnica. They are trained in technical terms and endowed with ethical, professional and human principles. Rules and norms are the basis of any procedure and we at random, no task. In addition to those mentioned here, we also have a whole team of field technicians, installers and other elements, without whom it would be impossible to achieve our objectives. our technology partners.

João Malagueira

Administration - Manager

Antonio Dias

Technical Dept. - Technical-Commercial Director

Julia Gonçalves

Administration - Secretariat

Your opinion or criticism is extremely important to us, leave us your opinion:

Talk to us...

By email

info@bingotecnica.pt


in our space

Rua Capitão Tenente Oliveira e Carmo, Lt 145 A (Rear) - Lisbon - Portugal


or over the phone

( 351) 21 814 8041 Call to the national fixed network

Contact Us

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